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1:14

Butter @ Money 20/20: What is Accidental Churn?

:54

Butter @ Money 20/20 - How do payments fail? Timing

1:44

Butter @ Money 20/20: How do payments fail? Error codes

3:32

How many times should you retry a failed payment?

4:38

Cracking the error codes mystery

3:35

When should you accept prepaid cards?

3:33

What is the ideal dunning cycle length?

4:00

The role of customer communications in failed payment recovery